Department Manager- Spa Associate Sales
Full Time • Panama City Beach
Peer Mentors, Free CE's, and Team Building Events!
Responsive recruiter
Benefits:
- SIMPLE IRA Retirement w/ 3% match
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
IMPORTANT NOTES
* To apply you must already be living locally. We are conducting in-person interviews.
* This is a sales AND leadership position. You must enjoy selling and leading other to sell.
* The position requires the ability to work any 5 of 7 days per week and the ability to work opening, mid or closing shifts. Your schedule will rotate and you will never have to work every weekend or every closing shift but the position does require working some weekends, some evenings in a preplanned pattern scheduled a month in advance allowing for work/life balance and to accommodate preplanned events.
* To apply you must already be living locally. We are conducting in-person interviews.
* This is a sales AND leadership position. You must enjoy selling and leading other to sell.
* The position requires the ability to work any 5 of 7 days per week and the ability to work opening, mid or closing shifts. Your schedule will rotate and you will never have to work every weekend or every closing shift but the position does require working some weekends, some evenings in a preplanned pattern scheduled a month in advance allowing for work/life balance and to accommodate preplanned events.
Sales-Focused Spa Associate Team Leader Wanted
Sell. Lead. Train. Grow.
Sell. Lead. Train. Grow.
Are you a sales leader who happens to love the spa and wellness industry? We’re not looking for someone to just “manage operations.” We’re looking for a high-performance sales manager who knows how to build, train, and lead a team that sells — confidently, consistently, and successfully.
This role is all about revenue. You will be the driving force behind membership sales, service upgrades, and retail performance — and you’ll know how to train others to get results.
What You'll Be Responsible For:
- Executing sales strategies that drive membership, retail, and service upgrades
- Training and coaching team members (front desk spa associates) to sell without being pushy
- Monitoring daily/weekly/monthly sales KPIs and setting clear performance goals
- Leading sales meetings and 1:1 coaching sessions focused on conversion, upselling, and retention
- Hiring and developing team members with a focus on accountability and sales performance
- Delivering a consistently exceptional guest experience that supports conversion and repeat visits
You Are:
- A sales-first leader — with a proven track record of hitting (and exceeding) targets
- Experienced in training others to sell — not just selling yourself
- Confident with numbers: conversions, retail per ticket, membership growth, etc.
- A strong communicator who can inspire, correct, and motivate in equal measure
- Professional, polished, and passionate about customer experience
- Comfortable working in fast-paced, goal-oriented environments
What We Offer:
- Competitive base salary + high performance bonuses (monthly)
- Service and retail discounts including a complimentary membership
- A beautiful, team-driven work environment
- Opportunities for growth and leadership development (corporate training, travel, certificates). Owners are currently vetting expansion opportunities which will lead to the need for a Regional Spa Director in the future.
- Simple IRA retirement account with employer matching (3%)
- Paid Time Off
About our spa:
As a franchise model, Hand and Stone Massage and Facial Spa in Destin is independently owned and operated (by owners who live locally), with the national brand awareness of a leading company in the wellness industry. Our Location spa is 34940 Emerald Coast Pkwy #109 Destin FL 32541. Our spa employs industry veterans and teammates who are just starting their career. We pride ourselves on positive, honest communication where our goal is to be inclusive and supportive of each other. Successful candidates often come to us from restaurants, hotels, gyms and membership-based concepts such as boutique fitness and massage spas. Experience at Envy, Heights, European Wax, Orange Theory, Cycle, Pilates, Pure Barre and similar is welcomed.
As a franchise model, Hand and Stone Massage and Facial Spa in Destin is independently owned and operated (by owners who live locally), with the national brand awareness of a leading company in the wellness industry. Our Location spa is 34940 Emerald Coast Pkwy #109 Destin FL 32541. Our spa employs industry veterans and teammates who are just starting their career. We pride ourselves on positive, honest communication where our goal is to be inclusive and supportive of each other. Successful candidates often come to us from restaurants, hotels, gyms and membership-based concepts such as boutique fitness and massage spas. Experience at Envy, Heights, European Wax, Orange Theory, Cycle, Pilates, Pure Barre and similar is welcomed.
Apply today to take a tour and learn more about this pivotal role in our spa!
Compensation: $40,000.00 - $65,000.00 per year
At Our Hand and Stone locations, Opportunity Knocks!
We are Don and Maria Williams, Welcome to our family owned and operated Hand and Stone Massage and Facial Spas.
Maria and I wound up in the health and wellness industry by luck, because it found us. One particularly memorable day Maria called me from work, the stress she was under was terrible and she told me I was going to have to give her a massage when she got home. At that moment, I happened to be carrying the mail in from the mailbox and saw a postcard for the Grand Opening of the Winter Springs Hand & Stone location. Knowing that I had no massage skills of my own, I called and made us an appointment. Needless to say, we had a life changing experience and instead of becoming members, we chose to become supportive leaders.
We are now blessed to have the privilege of being the caretakers and stewards to the spas and cultures we've created. Our job is to provide a safe and positive work environment for our highly skilled, licensed spa professionals. Frankly, I have this job today because I cannot do what our massage therapists and estheticians do every day. We take pride in providing a place where our teammates can come and share their gifts with the world, free from worry about all the stresses of operating a business. Hand & Stone handles all of the details so our service providers can focus on their clients.
We are Don and Maria Williams, Welcome to our family owned and operated Hand and Stone Massage and Facial Spas.
Maria and I wound up in the health and wellness industry by luck, because it found us. One particularly memorable day Maria called me from work, the stress she was under was terrible and she told me I was going to have to give her a massage when she got home. At that moment, I happened to be carrying the mail in from the mailbox and saw a postcard for the Grand Opening of the Winter Springs Hand & Stone location. Knowing that I had no massage skills of my own, I called and made us an appointment. Needless to say, we had a life changing experience and instead of becoming members, we chose to become supportive leaders.
We are now blessed to have the privilege of being the caretakers and stewards to the spas and cultures we've created. Our job is to provide a safe and positive work environment for our highly skilled, licensed spa professionals. Frankly, I have this job today because I cannot do what our massage therapists and estheticians do every day. We take pride in providing a place where our teammates can come and share their gifts with the world, free from worry about all the stresses of operating a business. Hand & Stone handles all of the details so our service providers can focus on their clients.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
(if you already have a resume on Indeed)
Or apply here.
Bonuses
Sign on bonus, Retention Bonus- Paid twice annually, and a Gas / Toll Allowance- Paid on each pay period and based on commute.
(all bonuses vary based on position)
Flexible Schedule
Full or Part time, Opening or Closing. You establish your work/life balance from day one!
Career Advancement Opportunities
Become a certified Elite Massage Therapist. From there share your knowledge by becoming a trainer, lead or instructor with Hand & Stone.
Self Care
Care for your body with your complimentary membership. Don’t just heal others, be healed as well. Plus enjoy your employee discount.
Continuing Education
We provide continuing education and training; we invest in you. Sign on with us and complete new hire training for 12 instant CEUs.
Discounts
We offer discounts on liability insurance through our professional partnership with ABMP.
Complimentary Tele-medicine provide by Teladoc. 24/7 access to medical professionals including Mental Health services.